Refund & Cancellation Policy
At Mayur Suvidha Travels LLP, we strive to provide a smooth and transparent booking experience. This Refund & Cancellation Policy explains the terms applicable to cancellations, modifications, and refunds for travel services booked through our website or office.
Cancellation Requests
If you wish to cancel any booking, you must notify us through one of the following methods:
– Email: info@mayursuvidhaa.com
– Phone: + +91 98928 91993
Cancellation requests made through social media, WhatsApp (unless officially confirmed), or any other unofficial channels may not be considered valid.
Cancellation Charges
Cancellation charges depend on the policies of the respective service providers, including but not limited to:
– Airlines
– Hotels
– Cruise Operators
– Tour Operators
– Transport Providers
– Visa Service Providers
– Other Travel Suppliers
Each booking is subject to the cancellation terms and conditions of the respective supplier. Additional service or processing charges, if any, may also apply.
Refund Policy
Refunds are processed only after the cancellation request has been approved by the respective airline, hotel, tour operator, or other service provider.
The refund amount, if applicable, will be calculated after deducting:
– Supplier cancellation charges
– Non-refundable booking fees
– Government taxes or charges that are non-refundable
– Service or processing fees, where applicable
Some bookings, promotional offers, discounted fares, or special packages may be completely non-refundable.
Refund Processing Time
Once a refund has been approved:
– The refund will be credited to the original payment method used during booking.
– Refunds are generally processed within 7–10 business days.
– Actual credit timelines may vary depending on your bank, payment gateway, or card issuer.
Booking Modifications
Any request to modify travel dates, passenger details, hotel bookings, or tour services is subject to:
– Availability
– Supplier approval
– Applicable amendment charges
– Fare or price differences
Modification requests cannot be guaranteed.
No-Show Policy
If a traveler fails to utilize a booked service without prior cancellation (“No-Show”), the booking may be treated as fully utilized, and no refund may be available, subject to the supplier’s policy.
Force Majeure
Mayur Suvidha Travels LLP shall not be held responsible for cancellations, delays, or losses arising from circumstances beyond our control, including but not limited to:
– Natural disasters
– Severe weather conditions
– Government restrictions
– Political unrest
– Pandemic-re- lated regulations
– Airline operational issues
– Strikes or other unforeseen events
Refund eligibility in such cases will depend solely on the policies of the respective service providers.
Contact Us
For any cancellation, refund, or booking-related assistance, please contact:
Mayur Suvidha Travels LLP
Website: https://mayursuvidhaa.com/
Email: info@mayursuvidhaa.com
Phone: +91 98928 91993
By confirming a booking with Mayur Suvidha Travels LLP, you acknowledge that you have read, understood, and agreed to this Refund & Cancellation Policy as well as the applicable terms of the respective travel service providers.